Testimonials

“Our organization has contracted with Solarus for telephone equipment and support since 2006. We are fortunate to have Solarus helping us with our communication needs. We are extremely impressed with Solarus’ technical service and superior customer focus. Solarus employees are a pleasure to work with and understand how important it is to provide reliable and fast service.”

Dianne Dalsky, Executive Director, American Society for Laser Medicine and Surgery, Inc.

“WoodTrust Bank converted to the Solarus hosted VOIP in 2007. After reviewing available options we felt VOIP included the features and flexibility we needed. With multiple branches in several communities, we were struggling to find cost effective ways to make interoffice calls. VOIP provides convenient 4 digit dialing between all of our offices and allows easy and efficient transfer of customer calls across branches. It also allows our associates that work from multiple locations to have their phone number and voice mail follow them without the hassle of automated or manual call forwarding. The hosted solution that Solarus proposed allowed us to leverage their investment in VOIP hardware and software and eliminated the need for our IT staff to manage the phone system internally. By choosing the hosted solution, we enjoy access to state of the art phone system technology without having to make the initial and ongoing investment in software and hardware. We also saw value in having a single vendor manage all components of our wide area network. Being a locally owned community bank, we preferred to keep our business local and this solution allowed us to spend our dollars locally.”

Mary Ironside, Senior Vice President/Controller, WoodTrust Bank

"We opened our second branch in Wisconsin Rapids over two years ago and wanted to stay with one main phone number for both locations. Hosted IP allowed either location to answer incoming calls which made us more efficient at answering calls, more flexible while taking care of customers and made transferring calls and sharing voicemails seamless between locations. Solarus handles not only our phone system, but also our wide area data network, internet service, local and long distance phone service and digital television service for over 40 televisions located on all of our cardio equipment. As an organization with a limited IT staff, having one provider for all of these services makes for easier billing, quicker troubleshooting and provides us with a team of professionals to help us manage all of these services. Having one provider also keeps us from experiencing the frustration of having to work with multiple vendors; therefore, receiving a quicker response to any system needs. In this ever-changing technological environment having upgrades included with our system gives us the peace of mind knowing that our system will not become obsolete or be cost-prohibitive to stay current. A local business providing state-of-the-art technology, paired with fast and reliable service, made the choice to go with Solarus an easy one."

Joan McCarville, Associate Executive Director, South Wood County YMCA